KDDI has a longing of the warranty period of "iPhone" and "iPad" with paid support

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KDDI announced on September 24 that it will expand the compensation range of "Failure Lost Support with AppleCare Services" from the same day.

"Failure loss support with AppleCare Services" is a paid support service that allows you to use Apple's official technical support in addition to repairing the "iPhone" and "iPad" and compensation for loss and theft.

The monthly usage fee at the moment (as of 18:00 on September 24, 2021) is iPhone 13 Pro Max/iPhone 13 Pro/iPhone 12 Pro Max/iPhone 12 Pro/iPhone 11 Pro Max/iPhone 11 Pro/iPhone XS Max/iPhone XS/iPhone X is 1,309 yen, iPhone 13/iPhone 13 Mini/iPhone 12/iPhone 12/iPhone 11/iPhone 11/iPhone XR/iPhone 8 Plus/iPhone 7 Plus/iPhone 6s Plus/iPhone 6 Plus is 979 yen, iPhone SEE 6 Plus(2nd generation)/iPhone 8/iPhone 7/iPhone 6s/iPhone 6 is 868 yen, iPhone SE (first generation) is 777 yen.

According to this announcement, the service will be eliminated for a long time by eliminating the warranty period of "4 years".In addition, the number of support for "repair service" and "lost and stolen compensation" will be expanded from "up to 4 times in 4 years" to "2 times in one year".

At the same time, "Repair Price Support", which is provided to users who use "au Smart Pass Premium" as a privilege (add ponta points equivalent to 12,900 yen), which have joined "failure support with AppleCare Services" and provide users who use "au Smart Pass Premium".It is said that it will expand from the previous "up to four times in four years" to "twice a year".

In addition, the repair service can be used up to twice a year during the warranty period, and the "Repair Support with Applacare Services for Apple Watch", which can be used for chat or telephone inquiries to Apple specialists, will be offered on the same day. did.

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