Homeearphone → Engadget Logo Engadget Japanese version Apple, "self-service repair" program announcement. Provide users with iPhone and Mac repair parts and manuals

Engadget Logo Engadget Japanese version Apple, "self-service repair" program announcement. Provide users with iPhone and Mac repair parts and manuals

On the 17th (US local time), Apple announced a "self-service repair" program that provides users with parts and special tools to support their own repairs.

This is a surprising shift in policy for the company, which had long had the impression that it was only doing repairs in-house or at authorized service providers. The "Self-Service Repair" program allows users accustomed to doing their own repairs to use genuine Apple parts and tools. It is said to be available in the US in early 2022, with plans to expand to additional countries throughout 2022. The program will be rolled out in phases, initially targeting the iPhone's most repairable parts, such as the display, battery, and camera. Furthermore, by the end of 2022, more types of repairs will be possible.

The target models are expected to start with the iPhone 12 and iPhone 13 series, followed by Macs with M1 chips, that is, MacBook Air, 13-inch MacBook Pro, Mac mini, and 24-inch iMac. Parts will be provided through the newly established Apple Self-Service Repair Online Store, with more than 200 individual parts and tools for iPhone 12 and iPhone 13 available at the start of service.

And after the repair is complete, customers who return the used or faulty part to Apple for recycling will receive a credit based on the purchase price. However, Apple notes that self-service repair is intended for "individual technicians with knowledge and experience in repairing electronic equipment." On top of that, it recommends that the "majority of customers" ask a professional repair store with certified technicians as "the safest and most reliable method".

In other words, the main aim is to provide genuine parts, repair tools, and repair manuals to independent repair shops who are not part of the official certification program, rather than trying to promote DIY repairs to the general public indiscriminately. It seems. In fact, iFixit, the representative of such unauthorized repairers, immediately reacted, saying, ``I see Apple admitting what we always knew (that iPhones can be repaired without Apple or an authorized repairer). I'm so excited," he said with joy.

Engadget Logo Engadget Japan Apple,

iFixit founder and CEO Kyle Wiens also welcomed the new program, saying it represents a major shift in Apple's perspective.

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Regarding the so-called "right to repair", in recent years there has been a growing movement to promote it mainly by users themselves and independent repair companies, and in July of this year, President Biden In October, the US Copyright Office recommended expanding the DMCA exemption for repairs (relaxing the ban on lifting protection mechanisms by manufacturers to make repairs easier).

Apple may have felt a sense of crisis about the sudden change in the direction of the wind and took the initiative. Source: Apple

via: MacRumors

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