To repair the broken "iPhone" screen, there are some options so far.One of them is to ask Apple to exchange parts, but this method costs hundreds of dollars.It can also be brought to Apple's genuine parts, repair tools, and an Apple regular service provider that can be used by manuals, or independent repairs contracted with the company.In addition, there is also a way to go to a repair shop with a store in a local shopping mall.
提供：Sarah Tew/CNETFrom 2022, a new method of "repair it yourself" will be added to this option.
The new program called "Self Service Repair" announced by Apple allows customers to purchase genuine parts necessary for repairing their products directly from Apple and repair them at home.In addition, Apple will publish repair manuals online, and to provide tools to the user at the same price as the regular repair company.
In the announcement of Self Service Repair, Jeff Williams, the COO of Apple, said, "Customers who need to be repaired by enabling genuine Apple parts.The options are expanded. "
This is a major change in policy for Apple.Until now, the company has limited the use of parts, repair manuals, diagnosis and coordination apps to companies participating in the company's "Certified Repair Program".Since there was no Apple -certified repair method, some users learned how to obtain parts and repair them by relying on the story of corporate experts such as YouTube videos and IFIXIT.
Pressure to publish service manuals, genuine parts, and tools for companies such as Apple is increasingly increasing.In more than 10 states, including California, where Apple is headquartered, laws on the right to repair are being considered.In 2021, US President Joe Biden issued a Presidential Ordinance to investigate the issue to the US Federal Trade Commission (FTC).
In July, FTC is legal measures for manufacturers that are "very difficult for product buyers to repair their products and search for other service providers that will repair them."The enhancement was unanimously passed.
The decomposition and repair of Apple products is not easier than other products, but by providing repair parts, tools, and manuals, users with technical knowledge can break down their products with peace of mind.Apple said he wanted to be.This program was started in 2022, and first of all, in order to provide "the most common repair" of the "iPhone 12" released in 2020 and the "iPhone 13" released in September 2021, 20020.It will provide more than types and tools.Apple plans to expand the program to the recently released "M1" chip computers and others.This program is mainly for repair that is not covered by the warranty, as it can be requested by Apple for the warranty.
People who advocate the right to repair have expressed their support for Apple's movements.KYLE Wiens, the CEO of IFIXIT, wrote on Twitter, saying "this is very big" after the announcement of Apple, and "We have been working on it for nearly 20 years.That's it. "
This article edited by Asahi Interactive for an article from overseas RED VENTURES for Japan.
